Terms and Conditions
Effective Date: May 1st 2026
These Terms & Conditions (“Terms”) govern your use of the website and services provided by Kovai Caribbean Ltd. (“we”, “our”, “us”). By accessing our website or engaging our services, you agree to be bound by these Terms.
1. Use of Website
This website is intended to provide information about our generator products, power solutions, and services, including installation, maintenance, and technical support.
You agree to use this website only for lawful purposes and not to:
- Misuse or attempt to disrupt the website
- Submit false or misleading information
- Attempt unauthorized access to systems or data
2. Quotations & Services
All requests submitted via our website (including “Request a Quote” forms) are non-binding.
- Quotations are subject to review based on site conditions, technical requirements, and availability
- Final pricing may vary after inspection or consultation
- Services are provided based on agreed scope, timelines, and availability
We reserve the right to decline service requests at our discretion.
3. Product Information
We aim to ensure all product and service information is accurate; however:
- Specifications, pricing, and availability may change without notice
- Images are for illustrative purposes only
- Final product configurations may vary depending on client requirements
4. Installation & Service Responsibility
Proper installation and maintenance are critical to generator performance and warranty validity.
- All installations must comply with manufacturer specifications and local electrical standards
- Any unauthorized modifications or third-party servicing may affect performance and void warranties
- Customers are responsible for providing safe and accessible installation environments
5. Warranty
All equipment supplied is covered by the manufacturer’s warranty, subject to the terms and conditions of the respective manufacturer.
Warranty coverage may be affected by:
- Improper installation
- Lack of regular maintenance
- Misuse, negligence, or unauthorized repairs
We may assist with warranty validation and claims, but final decisions rest with the manufacturer.
6. Payments & Transactions
- Payment terms will be outlined in official quotations or invoices
- Services or deliveries may be subject to deposits or full payment in advance
- Late payments may result in delays, suspension of service, or additional charges
7. Limitation of Liability
To the fullest extent permitted by law, Kovai Caribbean Ltd. shall not be liable for:
- Indirect or consequential damages
- Loss of business, revenue, or data
- Delays caused by factors beyond our control (e.g., supply chain, weather, site readiness)
Our liability is limited to the value of the product or service provided.
8. Intellectual Property
All website content, including text, graphics, logos, and images, is the property of Kovai Caribbean Ltd. or its partners and may not be reproduced or used without permission.
9. Privacy
Your use of this website is also governed by our Privacy Statement. By using our services, you consent to the collection and use of your information as outlined in that policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Trinidad and Tobago. Where applicable, operations in Venezuela will also comply with relevant local regulations.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.
13. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Email: info@kovaicorp.com
Phone:1-868-228-8024
Address: Lot 74 Frederick Settlement, Caroni, Trinidad and Tobago